TESTIMONIALS
"THANK YOU ALL HANDS FIRE!
The helmets are awesome.
We'll use them when we blow up stuff."
The MythBusters |
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Irene - I hope that you can pass this along to your fellow employees and if
possible your ownership and or boss. I found your website by random chance
on a google search while trying to locate a helmet front holder. I have been
purchasing products on the internet for probably the past 8 years and I have
never been happier with communication, timely delivery, and product
selection you offer. I know I only ordered two small items from you, but I
have been dealing mainly with an online competitor of yours for all of my
purchases, and I have yet to receive the kind of service and timeliness you
have provided.
Thank You,
Your newest lifetime customer.
Firefighter Rick Boisvert
Brighton, MI
Hello,
I would like to take this time to write you to tell you
about one of your employees that I have been dealing
with on an order for a few weeks now. The person I
am talking about is Jennifer Siciliano. I have been
talking to her on the Internet in reference to my order
and problems that were encountered. She was very professional,
courteous, and very helpful to me. Its people like
her that make my job as a Firefighter in the field
alot easier. I will continue to deal with her and All
Hands Fire Equip. on my future orders. I have dealt
with alot of companies as I am ordering equipment for
myself and as I am on my Dept. training and equipment
committee. By being a part of this I have dealt with
alot of companies but never had the fast and professional
response I got from her. Again Thank you to Jennifer
and to you for your company. Thanks.
Brandon Carmack
Polk County Fire Rescue
FF/EMT (FTO) 5007
7 Engine/ B Shift
" NEVERLAND"
Nations 41 Busiest Engine
“I just wanted to let
All Hands Fire know how impressed I am with both the
Gerber Avalanche Jacket and your customer
service. The jacket is of the highest quality and is
exactly what I needed in a Law enforcement duty jacket.
The best part about the jacket is it has a Thinsulate
liner that also has micro fleece. The common jackets
law enforcement officers purchase are the Spiewak weather
tech and one of the many Blauer jackets, which will all
run you about 300.00. In my opinion the Gerber jacket
is of superior quality to both the other jackets and
is less expensive.”
Josh Parkins
Deputy First Class
Bernalillo County Sheriff's Department
Traffic Investigations Unit
"The Halligan tool
arrived perfectly a couple of days ago. I took it out
promptly,
and this thing, quite frankly,
kicks
ass. Locks that we would have wasted time pounding
on before now pop with little to no effort. Instead
of carrying
3 different tools, all we need is the Pro-Bar. So far,
I've popped dozens of padlocks, ripped a door in half,
shattered 5 car windows, and popped open a car door
with it. After seeing how awesome it is, my Platoon
Sergeant
pushed info on it up to our Company XO to see if we
could get funds to outfit the company with them. Thank
you so much for all your help, this thing has made
life much easier for me and my squad. Thanks
again."
SPC David Wichmann
US Military, Middle East
"The
National Aeronautics and Space Administration (NASA)
recently
established a formal Technical Warrant policy. This
policy requires the identification and deployment
of an inspection team that is to serve as the eyes
and
ears of the Non-Destructive Evaluation (NDE) Technical
Warrant Holder. The NDE Technical Warrant Holder
is final authority in non-destructive inspection, its
application, and approves inspection waivers for
all
of NASA systems requiring safe and reliable operations.
It was critically important for this inspection team
of NDE Agents to be in place and operating at full
capacity before NASA returns to flight. I want to
thank everyone at ALL HANDS FIRE EQUIPMENT for
helping our team establishing its organizational
presence and authority, by rapidly developing and delivering
NDE Technical Warrant Agent ID badges. The ID badges
are now coveted by others, and personnel are striving
to excel in order to be designated as an Agent of
the
NDE Technical Warrant Holder. Again, thank you for
making it all happen so smoothly, quickly, and professionally."
Ed Generazio
NASA - NDE Technical Warrant Holder
"We have been a
customer of All Hands Fire Equipment for several years,
and since the beginning, we have received nothing but
the highest level of service. It is refreshing to deal
with a fire service equipment representative that has
first hand fire experience, like Don. Don is truly
passionate about the fire service, and committed to
selling only the right equipment for the job. If you
are looking for the best equipment, backed by a knowledgeable
professional, who delivers quality service, then All
Hands Fire Equipment is the only vendor you need."
Chief Thomas Vogel
Point Pleasant Beach (NJ) Fire Department
"We at Firefighter
Rescue Inc. have had several occasions
to work with Don Colarusso and his staff at All
Hands Fire, we have found them to be a most professional
and dedicated fire equipment company. Their commitment
to the fire service is evident in their fine line
of equipment and their attention to detail. We
have used several of their products during our
training and have found them most satisfactory
in design and construction. As fire instructors
we highly recommend All Hands, and as firefighters
we thank them for their efforts."
Paul Hashagen
President, Firefighter Rescue Inc. (NY)
FDNY Rescue Company 1 (Ret.)
"Just wanted to
express my sincere appreciation for the rapid turn
around on my recent order!! Believe me, I will be coming
back to All Hands (10-75 the box!!) for future needs.
Thanks again... "
Tim Whalen
East Wallingford VFD, Wallingford, CT
"Hi Scott. Although it
was a minor order, I certainly want to convey my gratitude
toward your attention to
getting it out
in a timely manner. I am well pleased with the product,
as well as delivery time. Kindest regards."
Joe
Fletcher, NC
"Don, Thanks for
your prompt delivery of the Rescue Net to our squad.
We were really surprised that we received it that
quickly. As always your service and the quality of
your products
is exemplary."
Bill Voelkel
Captain Wall Township (NJ) First Aid & Rescue Squad & EMT
Training Coordinator
Recently, the members
of the Wellston Fire Department had the chance to purchase
new tools and equipment. Well,
we purchased halligan bars and K12 saws, but we couldn't
find any good 3-4 foot hooks. There was always a closet
hook or a 4' pike pole, but that just didn't maximize
the space in our compartments. So, with a little bit
of brainstorming, and the help of All Hands Fire
Equipment,
the members of the Wellston Fire Department designed
this tool.
The tool, now known as the "Wellston Hook," consists
of a drywall hook on one end and a roof hook on the other.
The total length is 40 inches, which
is actually less than our original design of 48 inches. It is the perfect length
for many tasks, easy to carry, easy to mount, and takes up less room than a normal
closet hook. It is by far the most versatile tool we've used. www.wellstonfd.com
Wellston Fire Department
Wellston, OH
"Just a quick note
to say thanks for Helping
us out with exchanging that belt. We appreciate your
excellent customer service, especially with such
a small sale. Between my military deployments and the
way our small volunteer department operates, communcations
can be an adventure. We appreciate your patience.
We
recieved the replacement belt about 6 weeks ago,
and I'm just getting around to writing this now. I'll
definitely
keep you guys in mind next time I have an equipment
need. Thanks again"
FF Tom Blyth
Southwest Harbor (ME) Volunteer Fire Department
"I have had the
great pleasure of purchasing items from All Hands Fire
Equipment. They are a highly reputable, dependable
and are also a great fire service resource. Anything
that I need, they find - and always at very reasonable
prices. I highly recommend All Hands Fire Equipment.
They certainly care about the job and the people
that they serve."
Joseph L. Mauro IV
Assistant Chief, Neptune (NJ) Fire Department
"Thanks for the
great customer service."
Lt. Greg Rauch
City of Fairfax (VA) Fire
"Today was a perfect example
of All Hands Fire Equipment’s great customer service.
I certainly didn’t expect a phone call
and such a quick response. I really appreciate it!
FF Scott Eckels
Monument, CO
"Hey Don, just wanted
to drop you a quick Email and thank you for
all your excellent and prompt service you give our
Fire
Company.
We pride ourselves in being a very professional
outfit and All Hands Fire Equipment provides us
with the
quality tools we need for the job. We will continue
to use
All Hands for all our Fire Company needs. Again
Thanks and keep up the good work."
Lt. Bob McDonald
Unexcelled Fire Co. (NJ)
"Thank
you for the quick reply. I now know why everybody recommended
your company, for the excellent service. I hope to
be in touch with you within the next week or so to
place an order. Thanks again for all your help."
FF J.P. Blais
Coventry (RI) Fire Department
"Don and Scott - I
am sending you this Thank You in appriciation for
all the help you have given my business. I really appriciate
all the last minute wires and parts that I need to
complete a job or use to make a customer happy.
Your business has always satified
my needs and I will continue to use All Hands Fire
Equipment to make my business strive for excellence.
Thank you!"
Steven
J. Mitchell, Owner
W.O. Installations, LLC (NJ)
"Thanks
for you dedication and hard work,i will be recomending
your company to others. Thanks"
FF Andy Gardner
Mason, Ohio
"I am a volunteer
Fire Chief with a very busy family life. When I sit
down to get quotes or order equipment I don't have
time to play phone tag. I simply send an E-mail to
Scott or Don and I always get a fair quote and my order
most times without ever having to place a single call.
It doesn't get any easier than that. Keep up the good
work."
Fire Chief Jim Wendt
Boonton (NJ) Fire Department
"I would like to
take this opportunity to thank All Hands Fire Equipment
for all their help and cooperation in the past months.
Our Department, as well as individual members, has
had the need to purchase many varied pieces of Firefighting
equipment. In all instances, All Hands always comes
through! From small gadgets to hi-angle rescue equipment
and heavy tools, there is never a problem researching
and ordering the product. And shipping has always been
a non-issue, as all of our orders have arrived in a
timely fashion. So I’d like to say, “keep up the good
work” and recommend All Hands Fire to all my Firefighting
Brothers and Sisters!"
Rich
Meyer, Ex-Chief & Training
Officer
Hamilton Fire Company (NJ)
"I'd like to thank
you for the great service you provided to us in outfitting
our Fire Department with all of our R.I.T. equipment. As
you know we put it all to good use over the past year
at some "Hot
Jobs" in the County. Thanks again for the prompt
and professional service you provide to the Fire Service."
Asst Fire Chief
Howard McLaughlin
Naval Weapons Station Earle Fire & Emergency
Services
(NJ)
"I have been VERY
happy with the items I have ordered from you and your
service and prices.
You guys are first rate. Thanks for your help."
FF Aron
Buch
FDNY Ladder Company 23
"Thank you. This
is great customer relations. The decals are first rate.
I'll spread the word about your help at the Fire department
and give
them your business address. Again, Thanks for your
help."
Dave Mullen
Frankfort (OH)
"All
Hands Fire,
I got a call from my daughter on Sunday to let me know
that she had received the flashers. Let me tell you
that I was very happy. Even though I know it's
not enough I just want to say: "THANK YOU". Both she and I will be
telling everyone about your service and how great it was. You made my Christmas
because I know my daughter is happy. Merry Christmas and a Happy and Prosperous
New Year."
William
Powers
Fort Myers (FL)
"I received
some of your literature at the Fire Mega
Show at the Nassau Colliseum in New York. We are
looking to equip our new fire apparatus. I am very
interested in your line of products and have heard
many great reviews about All Hands Fire Equipment.
We look forward to working with you in the future."
John D. Clark
R.T.F.D Mt. Hope Co#2 (NJ)
" Don, Thank
you for the phone call and information the other day.
I decided to go with the RIT Option 2 Egress Pack.
You and your staff were most helpful. I look forward
to getting my kit and hope that I can convince others
in my department to give you some business. Thanks
and Be safe! "
Battalion Chief Kent Mallalieu
Montgomery County Fire and Rescue Service
(MD)
" The
brothers at the firehouse said that your prices were
fantastic and fair considering that fire equipment
costs so much. It is important to find a place that
you can trust! Thank you."
Cameron McCreary
Greendale Fire/EMS (IN)
" Thanks for running
a great fire equipment company that carries the best
of the best. "
Captain Brad Creasy
Bedford Fire Department (VA)
"I just wanted
to say thanks to you and your staff for your outstanding
service. You handled my special order for high visibility
reflector vests for Va. Game Wardens with special attention
and care. They have been distributed across the state,
and the word I hear is that everyone likes them. Thanks
for your great service and price on a non-stocked item.
I'm sure we'll be in touch with future orders. "
Captain Michael Minarik
Department of Game and Inland Fisheries, Williamsburg
(VA)
"Thank
you for assisting me with color schemes on my recent
order. I wasn't sure what it meant by background color.
I'd like to purchase the same item as displayed on
your website. Again I would like to thank you for noticing
that and mentioning it to me. If this is any indication
of how you work for your customers, then you can expect
much more business from me in the future."
Tony Tracy
Auburn, MI
"On
Sept 22nd I ordered a pair of gloves. On Sept 23rd
I came home to the firehouse and the gloves were sitting
there. Awsome job on fast shipping, thank you. I look
forward to spending more money on your site!
Thanks."
FF/EMT T. Liedl
Monroeville VFC #4 (PA)
"I recently purchased
a Cairns N5A Leather Helmet from www.allhandsfire.com.
They had the best price of anyone. After the purchase,
the staff was very responsive to all of my questions
and email correspondences. To my surprise, the helmet
arrived in only 3 days, without any problems. My department
and I will definitely purchase additional items from
allhandsfire.com in the future."
Captain M. Kevin Fox
Cornelius-Lemley Fire Rescue (NC)
"I would like to
thank you for your prompt service and attention to
my order. My order was filled promptly and complete
even in a time of crisis in our nation with hurricane
Katrina. I will be notifying the personnel in our department
of how much attention was made to my order, and hopefully
other orders in the future. Thanks
again."
EMT/Firefighter Mike Benton
Bernalillo County Fire Department (NM)
"Just
wanted to send you a quick note to say thanks for the
recommendations on the hoods and gloves. They were
exactly as described and worked better than expected
under extreme fire conditions. I will pass along to
the guys in the firehouse my excellent experience with
All Hands Fire Equipment. Thanks, again."
FF Pete Sykes
Irvington Fire Department (NJ)
"Don
- Thanks so much for all of your help. I know the guys
are looking forward to giving the Cairns Leather New
Yorker to our Battalion Chief. Also, please tell Irene
thank you for her fantastic help on the phone the other
day. Thanks
again!"
Scott
Eckels
Monument (CO)
Got my Streamlight Fire
Vulcan 2 days ago and it works great. Now everyone
is getting
a Vulcan at my station. Thanks
for all the follow up and phone calls. That's just
great customer service! I will be purchasing from you
all
again when I need something, that's for sure. Thanks
again.
Scott Seely
Atlanta Fire Rescue - Engine Co. 38-C
Your
company is fantastic. I will be a customer for a very
long time. I appreciate your help as well as the great
prices you have. I have expressed my enthusiasm for
All Hands Fire Equipment to most of the members of
my department. Thank you so much and I wish
you the very best.
Firefighter Chris
Fosterling
Montmorenci Fire Dept. Aiken, SC
I would like to just say
thanks to Mary Lu for all her help while
ordering a Cairns 660C Helmet (green in color). She
was very helpful and great to work with. I'm looking
forward
to getting the product so that
more people in our CERT program will be able to also
purchase from your
company with confidence. Thanks again hope to order more
product soon.
Kelly
Bertoch
CERT Community Emergency Response Team, Utah
Thank you. I am very
pleased with the product and the additional service
re: sizing information.
John Lemley
Morgantown Fire Department
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